FREQUENTLY ASKED
QUESTIONS
If you’re interested in buying a Savic Motorcycles C-Series, you can express your initial interest with a fully-refundable payment of $100. Once you’ve expressed your interest, a member of our sales team will be in touch to explain the remainder of the reservations process and the production timeline, and to answer any additional questions you may have.
You’ll then be invited to make a further deposit of $1,900, which will confirm your order and place you in the queue for one of our C-Series vehicles.
Both of these deposits remain completely refundable if you change your mind before making a production payment of $4,000 - which will lock in your build specifications, typically 3 months out from your delivery date.
The final payment for your C-Series will be paid upon completion of the production of your motorcycle.
For more information on our reservations process, please visit: https://www.savicmotorcycles.com/order-process
Customers will be able to see the approximate timeframe for their delivery in our monthly customer updates, which will include an up-to-date production timetable listing all upcoming deliveries according to their build slot numbers.
In addition, we are always available for individual customers to contact us at info@savicmotorcycles.com to answer any questions or provide further information about their builds.
Yes, our transport partners Moto Logistix will be able to ship your C-Series directly to your door. Delivery costs will depend on your location, and a personalised quote will be provided to you at the time of your production payment.
Our plan is to open key retail locations around Australia for test rides and customer deliveries, starting with our first location in Melbourne in late 2024.
Yes, both C-Series models come equipped from the factory with a pillion (passenger) seat and footpegs. The pillion seat is neatly stowed under the easily removable rear cowl, and the footpegs can be easily removed when they are not required.
Like most electric motorcycles, the C-Series is single-geared and does not have gears or a clutch - to operate, you just ‘twist and go’.
To learn more about how an electric motorcycle works, please read our blog: https://www.savicmotorcycles.com/blog/do-electric-motorcycles-have-gears
Yes, the C-Series has regenerative motor braking, through which electrical power from the motor is momentarily generated to slow down the vehicle. The production of electricity produces a torque in the opposite direction of the rear wheel’s rotation, which slows the vehicle without any wear on the mechanical brakes.
The strength of the regenerative motor braking is customisable via the dash, and can provide a considerable amount of stopping power, used in a similar way to engine braking on an internal combustion motorcycle. However, we always recommend that our riders use regenerative braking in conjunction with their mechanical brakes to ensure a safer ride.
Read our short blog here: https://www.savicmotorcycles.com/blog/regenerative-braking
We are always working to create additional factory options and customisable accessories for our customers. However, these will only be released when they have met our stringent internal testing and quality-control standards. Once released, these will be available for sale through our online bike configurator.
If you have any comments or suggestions on potential customisation options, we would love to hear from you at: info@savicmotorcycles.com
The C-Series supports four pre-programmed riding modes - Normal, Rain, Eco and Sport - with optimal levels of power, throttle response, and regenerative engine braking for different riding conditions.
Rain mode limits the wheel torque to reduce the chances of wheel slip in wet weather. Eco aims to optimise efficiency and range, while Normal mode is tuned by the Savic Motorcycles team for a great overall commuting or leisure-riding experience. Sport mode removes all the power restrictions on the vehicle, to give you optimal performance.
We also have three customisable modes which enable riders to program their preferred levels of power and regenerative braking to suit their personal riding styles.
All of these riding modes can be programmed through the Settings function on the C-Series’ touchscreen dash and you can toggle through them while riding by using the button on the handlebars.
The C-Series offers a practical range for riders. In city riding where low speeds and low road loads are common, our top spec C-Series Alpha has an estimated range of over 200km with our urban C-Series Delta at over 150km, while on the highway due to higher speeds and aerodynamic drag at 100kph, you can expect an estimated range of 130km for the C-Series Alpha, and 80km for the C-Series Delta.
Several factors influence an electric motorcycles range, you can find out more here: https://www.savicmotorcycles.com/blog/what-affects-the-range-of-an-electric-motorcycle
Customers will be able to monitor their bike’s performance through the Savic Motorcycles Rider’s App.
To understand the different factors that can affect the range of your motorcycle, please read this blog: https://www.savicmotorcycles.com/blog/what-affects-the-range-of-an-electric-motorcycle
Yes, the C-Series has cruise control as standard which is activated by a button on the handlebars.
Yes. All updates will be delivered over the air using the motorcycle’s on-board 4G modem. The motorcycle will store data if not in reception range and updates can be completed over home wifi where required.
The C-Series will provide practical digital navigation capabilities through the Savic Motorcycles Rider’s App, but this feature will not be available on first deliveries. Once developed we will announce these navigation capabilities which will be able to be downloaded onto the bike through a software update.
Currently there is a manual steering lock as well as optional vehicle tracking available through the Savic Motorcycles Rider’s App which will be available in our next release.
We are also looking into tamper alerts and additional security features for a future release.
The C-Series comes with a 3.3kW AC onboard charger with a standard Type 2 (IEC 62196) plug, which draws power at a rate of 1.8kW from a 240V home power outlet, or up to a maximum rate of 3.3kW on a 15 amp outlet or public Level 2 charger.
The C-Series does not have a DC fast charging, although we are working on the ability to increase the AC charge rate without compromising the long-term health of the battery. We will explore various DC fast charging options for future products.
To understand whether the C-Series will be compatible with your existing home charging infrastructure, please contact your infrastructure supplier.
You can charge your C-Series through any 240V wall plug where you can charge your phone, simply by using the adaptor cable that comes with the motorcycle. For a faster charging experience, you can use any private or public 15 amp (Level 2) power outlet.
However, please note that the motorcycle will only charge at a maximum rate of 3.3kW even when the charger allows for a higher charge rate.
Charging your C-Series is simple and flexible. With a 15amp outlet or Level 2 public AC EVSE (Electric Vehicle Supply Equipment), you can fully charge the C-Series Alpha in less than 6 hours from 0 to 100% or 4 hours to 80%.
However, if you are not in a rush, overnight charging using a regular 240v (10amp) outlet is the most cost effective option which takes around 7 hours to charge an Alpha model from 0 to 80%.
You don’t need any special equipment installed at home. Every bike includes a 10A charging cable, making it convenient to charge at any available power point.
Our batteries will have an approximate life expectancy of upward of 150,000 km or 10 years before they may start operating at 80% of original capacity. At this point, the batteries will continue to operate as expected, although users may see a 20% drop in range.
However, battery technology is still new in Australia and this life expectancy is likely to increase in the future.
As Savic Motorcycles’ batteries weigh more than 80kg and are fitted into the chassis of our vehicles, it is not possible to swap out the battery to charge separately.
The cells that are currently used in our battery packs are Lithium-ion NMC 811 cells. NMC stands for Nickel, Manganese and Cobalt oxide, which are represented in approximate proportions of 80%, 10% and 10% respectively in our battery cathode.
We chose NMC 811 cells due to their unparalleled power and energy densities, which are well-suited to the longevity and robustness required for automotive applications.
The first C-Series won't ship with a USB adaptor, but customers will be able to make use of reserved fuse box terminals if they want to install one. Please read the owners manual and warranty before attempting any electrical work on the motorcycle, as specific actions may void the warranty.
We are setting up an after-sales support network of authorised Savic Motorcycles service partners with registered motorcycle service centres to support customer deliveries from 2025.
Phase 1 will be covering major metropolitan areas in each state. Phase 2 will start to expand our offering to our customers to cover additional locations.
Details of these partners will be shared once agreements are in place, and individual customers will be informed of the location of their nearest service centre.
Apart from warranty repairs, consumables such as brakes, tyres and cosmetic parts can be serviced and repaired by any qualified motorcycle mechanic and we will be able to provide over-the-air diagnostics and updates for software.
We are currently working through our final service schedule. This information will be provided through the owner's manual.
We are currently working through our final warranty terms. This information will be provided through the owner's manual.
Service costs may vary, but servicing an electric motorcycle is generally cheaper than an Internal Combustion Engine (ICE) bike due to the reduction of moving parts and consumable components.